Helpful Links:



Test the bluetooth connectivity. (Make sure both iPads are on the wpswireless)

If there is an issue updating the app, it is best to wipe it and start again.


wifi name -  WPSGuest
password = Open a ticket to request the password. 

1) Erase all content and settings from iPad: 


2) Connect it to wifi, turn on location and during activation the JAMF MDM will install.

3) Let Lisa know and I will move it into the group that receives the apps.


4) Forget the connection to WPSGuest and make sure it connects to WPSWireless


Here are instructions for configuring the App again, once the iPad has been wiped.  This MUST be done again after a wipe.


https://support.pearson.com/uk/s/article/iPad-connection-problems


More troubleshooting details from Pearson tech support.


Tech support recommended that I only connect to the WIFI when I need to sync data up to the website (downloading an assessment or uploading results from one).  He indicated that because it is a work network, with everyone connecting to the same internet, this may be causing the issue.  Within the WIFI settings, I needed to disconnect the IPads from "Auto-join"ing the network.