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Explore How-To's and learn best practices from our knowledge base.
General
FAQ
61
My Projector's Audio isn't Working:
MY PROJECTOR/DOC CAMERA ISN'T WORKING
The Colors are Strange on my White Board/Monitor
Reset Browser Settings
PC Laptop Screen is Black/Won't Boot Up
See all 61 articles
Voice Mail
3
Accessing Voicemail
When pressing the voicemail button, the user is asked to enter a mailbox number. Also, message light may be stuck on.
Accessing School voicemail from the Outside
Phones
15
Upgrading existing phone to a new model phone
Add new phone
Quick Reference Guide for a 6940IP
Mitel Phone Troubleshooting - Mike Friscia Memo
figuring out the phone you are dialing from
See all 15 articles
Staff Personal Devices
3
Staff Personal Devices
Adding Walpole Help Desk App to Mobile Devices
WPSWIFI FOR PERSONAL MACs
Adobe Flash Player
3
Flash player problems
Student Chromebook Instructions to Enable Flash
Flash player and Popups for Edulastic
PCs
7
International Keyboards on a PC
Save to Drive Missing in Chrome!
Moving Files from one PC to another PC
Add Copier or Printer for a Windows PC (Minimal Steps)
WHSTechAdmin - How to install software
See all 7 articles
12 Days Techmas - 2021
12
Unzipping Computer Files
Toby Chrome Extension
Chrome Search Tab Arrow
Turning Off YouTube Autoplay
Link to Highlights
See all 12 articles
General macOS Tutorials & Guides
1
Add Language Keyboards in macOS
Interpretation
2
Interpretation iPad Box
Class Tools Transcription
Hardware Issues
Touchview Troubleshooting
2
Touchview Troubleshooting
Touchview User Manual
SMART Panels
7
Getting Started Information
WMS Tech Support Site: SMART Boards
Setting up Smart Cards for Smart Boards
SMART Board Clean Up
SMART Cards Resetting
See all 7 articles
Epson Interactive Projectors
3
Recalibrate or Activate Pens
WMS Tech Support Site: EPSON Interactive Projector
Stylus Pen Calibration Epson Projector
IPEVO Document Camera
1
WMS Tech Support Site: IPEVO Doc Camera
Lightspeed Sound Systems
2
WMS Tech Support Site: Sound System
Pair the Lightspeed Mic with Topcat Speaker
Agent FAQ
How To Videos
5
How to Embed a Twitter Feed on a Google Site
How to Record a Video with Chromebook Webcam and Upload to Youtube
How to Sort a Google Spreadsheet
How to Login and Update User Profile on School Website
Use IPEVO Doc Camera in Google Meet
3D printing
1
Bambu P1S - 3D Printer Setup / LAN Only Mode / Connect Printer to Bambu Studio
Projector FAQs
1
WPS Projector Air Filter List
Chromebooks
Remote Support
10
Remote Support for Chromebooks
Turn off Full Screen Magnification
Accents for French Class
How to Check your Audio on Chromebook & Google Meet
Change Chromebook Resolution
See all 10 articles
General Fixes for Staff & Students (Chromebooks)
3
Static Buildup/Hibernation Mode
Hibernation Mode (Student Acer Model, Sophomore Deployment April - May 2022)
Storing Chromebooks for the Summer
Email
Email Settings
3
How to Add or Update an Email Signature
How to Turn on Out of Office Message
Clearing Trash in Gmail
Application Notes
Website
6
Side Navigation "missing" from Teacher Pages
Website Access Error - Page Not Found
Update Teacher Site Link in Staff Directory
Updating User Profiles Information to Update Staff Directory Listing
Website Alerts
See all 6 articles
i-Ready
2
i-Ready How-To doc
add student to Math or Reading (creating report groups)
Google Classroom
5
Adding New Material to Classroom - Change to Interface
How to Update Google Classroom Email Notifications
Resetting a Classroom Meet Link
Problem Linking Google Classroom to X2
Exporting Google Classroom Grades to Aspen Guide
Google Meet
9
Stop Students from Rejoining a Meet
Google Meet Getting Started
Managing Your Google Meet
Google Meet - Present from Tab
Google Meet Performance tips
See all 9 articles
Engenuity
1
Career and Technical Electives Technical Requirements
Gizmos - Explore Learning
4
GizmosTeacher Registration
Gizmos - Adding Students
Gizmos - Getting Started Guide
Import Class Rosters to Gizmos
EdPuzzle
4
EdPuzzle Teacher Set Up
Students Unable to Access Edpuzzle Video created with Youtube Video
Edpuzzle Sync with Google Classroom
Student Cannot Access Edpuzzle Assignment
Screencastify
2
Screencastify Teacher/Student Set Up
Screencastify + Youtube + Edpuzzle = Path to Online Content
Brainpop
1
Brainpop ELL Teacher Set Up
Newsela
1
Newsela Teacher Set Up
Youtube
1
Approve Youtube Videos
BOOK CREATOR
2
BOOK CREATOR DISPLAY
Book Creator Teacher Set Up
Chrome OS
3
AP Exam Access 2021
Google Takeout & Transfer Help
Getting Started with Cast Moderator
Google Drive
2
Link-Sharing Security Update
Download or Transfer Your Google Drive Data
Destiny
1
Where did back office go?
Boardmaker
2
Boardmaker with Google Play
Boardmaker Activities Transfer
Q-Interactive-Assess on the iPad
1
Troubleshooting Q-Interactive-Assess on the iPad
Classwize
4
Classwize: Teacher Login
Classwize: Understanding Privacy & Access
Classwize: WPS Norms and Best Practices for Teachers
Student Landing Page Magnified post Classwize Session
Touchview/Eshare
1
Eshare settings
Canva
2
Stuck on the 'Log in to your account page'
Troubleshooting Canva Issues
Linewize Content Filter
2
How to create Linewize activity reports
Classwize Filter Unblocking
Forefront Troubleshooting
0
ST MATH
0
Anchor
1
Using Anchor for Podcasting
Apptegy/Thrillshare
1
How notifications are setup
MUNIS
1
MUNIS Video Training
SNAP
1
SNAP - download files to your SCHOOL DESKTOP
SMARTFIND - Absent Management
4
SmartFind/Unified Talent Smartphone App for Employees
SmartFind - First Time Setup
SmartFind - Create and Manage Absences
SMART FIND EMPLOYEE BALANCES REPORT
DELTA MATH
1
DELTA MATH - Student linking to CLASS
Google
2
Google email Signature
Using Autocrat Add-On to Create Labels
Lexikeet
1
Lexikeet tips
TalkingPoints
3
Talking Points App - Instructions for School Secretaries
Change Talking Points Language
TalkingPoints App asks for School/Teacher Code
Duo
1
VPN - Adding and Activating the DUO App to your phone
Vector tips
1
Vector upload of evidence
Orbit Note and google READ WRITE
1
Approval for Orbit Note
LEARNING ALLY
1
Learning ALLY Web Browser LINK
SELF-HELP Video Tutorials
Chrome fixes
3
Clear Browsing Data and Reset Settings Video Tutorial
Reviewing Extensions
How to Check Audio Settings on Chromebook & in a Google Meet
IO BASELINE EVIDENCE
2
IO BASELINE VIDEO UPLOAD
BASELINE VIDEOs -HOW TO SUBMIT EVIDENCE
Aspen/X2
RECEIPT PRINTING
1
ASPEN Receipt Printing
Parent Help
2
Parent Set Up Email Notifications from Aspen
parent/guardian wants to update student info
Student Help
1
Students Cannot Login to Aspen
Secretary Help
33
resetting Aspen password for family/guardians
re-registering a student
creating or editing a field set
changing a student's grade level/year of grad
adding/deleting a person from a snapshot
See all 33 articles
Teacher Help
5
report card grading for middle school EAL
Report Card Comment Bank (WHS)
Progress Report Comment Bank (WHS)
Report Card Comment Bank (MS)
How to find your Employee ID on ASPEN
Admin Help
12
User can't log in. Is account/password expired?
New student not showing up on Clever apps.
Contacting Aspen Support
Parent can't see their kid's report card.
extend report card grading window
See all 12 articles
Standardize Testing
MCAS
2
PAN: transferring a student from their previous district to Walpole district
MCAS 2023 Helpful Links
Vetted Applications
Sketchpad
1
Sketchpad App
Walpole MS-New Tech
WMS Tech Page
5
Tech Support @WMS
Classroom Timer Options
Projector Touch Settings
SMART BOARD - First time sign in without a SMART CARD
Display to SMART Board from Chromebook/Laptop
Warranty Repair Info
0
Apple Troubleshooting
General Troubleshooting
1
Fix "Could not connect" to AirPlay
